By Annet Kobusingye
Goldstar Insurance, one of Uganda’s leading general insurance companies, continues to solidify its position as a trusted provider of non-life insurance solutions for industrial, commercial, professional, government, and individual clients across the country.
Incorporated in 1996, Goldstar has consistently been at the forefront of Uganda’s insurance industry, combining local agility with the expertise and global reach of international partners. Over the years, the company has built a reputation for reliability, professionalism, and a client-centered approach that puts people first.
“Our purpose is simple: People First,” says the company. “We constantly adapt to meet our customers’ evolving needs while anticipating the challenges of the future.”
Goldstar’s independence allows the company to make swift decisions that balance immediate needs with long-term sustainability. Leveraging technology, specialist teams, and strong global partnerships, the company efficiently manages complex risks while simplifying the insurance experience for its clients.
The company’s vision, “to be an insurer of distinction, renowned and respected for unequaled customer service delivery,” reflects its commitment to excellence. Goldstar strives to be Uganda’s most respected insurance provider by focusing on customer needs and contributing positively to society, all while maintaining a strong financial base to meet its obligations.
Goldstar operates on a foundation of four key pillars:
- Strong and Solid Financial Base – Maintaining capital reserves above regulatory requirements to ensure client promises are kept.
- Sound Reinsurance Support – Partnering only with highly-rated reinsurers to protect clients’ interests.
- Prudent Underwriting – Employing disciplined approaches to build sustainable business and long-term protection for clients.
- Professional and Experienced Staff – Combining local knowledge and international expertise to deliver exceptional service.
The company’s core values, including customer care, prompt service delivery, professionalism, teamwork, sustainability, social conscience, and profitability, guide its operations and long-term strategy. Its mission, captured in the motto “SAFEGUARD • STRENGTHEN • SERVE,” emphasizes protection for stakeholders, strengthening of resources, and service excellence.
With nearly three decades of experience, Goldstar Insurance remains a preferred choice for Ugandans seeking reliable, professional, and customer-focused insurance solutions. Through its vision, values, and expertise, the company continues to safeguard lives, businesses, and investments, contributing to Uganda’s growing economic resilience.